
Managed or Hourly IT Support in Dallas, Texas
Our mission at ZenTek is to enable businesses to realize their full potential through the use of modern technology solutions and to establish relationships with companies where integrity encompasses everything we do.
ZenTek has been serving West Michigan and Dallas, Texas with their Technology Needs since 1999
We Support and Manage All Technology from IT to Web to Cloud
Protect your Business from Cyberattacks
A Cost Effective way of Handling Technology
We Support Start-Ups all the way up to Large Corporations
Help Keep Your Business Up-to-Date with Technology Upgrades
Real Solutions for Your Business by Real People
Learn More About Ways We Can Help Your Business
ZenTek Pricing
Most companies don't include pricing on their website and at ZenTek we choose to be up front at all times; Truly IT done differently
Managed IT
- $200 / user / month + $500 / server / month
- Unlimited IT Services for each user's system throughout the month
- Remote focused unless Onsite is required
- Covered Services include Networking, IT User Support, Server Management / Maintenance, Application user Support, Cloud user support
- Includes After-Hours and Weekend Support at no additional cost
- Great for All Types of Businesses, with 10 or more users, that want to know their IT costs every month
- Does not include Hardware purchases, Web Design or Company-wide projects (such as Office 365 migration); these will be quoted / billed separately using hourly model
Non-Managed IT (Hourly)
- $100 / hr for Remote Support and $125 / hr for Onsite Support
- Price is the same for all IT Support Services
- Remote focused unless Onsite is required
- Covered Services include Networking, IT User Support, Server Management / Maintenance, Application Support, Cloud integration / support
- Includes After-Hours and Weekend Support at no additional cost
- Great for Small to Medium sized businesses that would prefer the traditional hourly cost model
We support companies with IT support typically from Start-up all the way up to 50 employees. With Web Design, there is no limit to the size of company we can support.
We do IT differently. We allow our customers to decide whether they prefer managed or non-managed IT. There are benefits to both which you can read here. The main difference would be a flat-rate monthly fee or a per hour fee as work is required.
We do not charge any extra for after-hours or work that needs to be completed over the weekend. We work on a 24/7 schedule and will complete work during a time that is most convenient for the customer.
We do have a ticket system, but it is not a requirement for customers to use. If a customer emails or texts us a request, we will enter the ticket into the system for the customer.
We always offer a free consultation, which can be done onsite, via Zoom / Teams, or even via email communication. We will identify all of your current systems, including the various unique needs that your business has; and then we will make recommendations on better optimizing your systems. This is usually the official first meeting between ZenTek and your company. We have always wanted this beginning communication to be free and be able to feel comfortable with your IT Company before making a decision. This is part of the ZenTek Integrity Factor.